Privacy policy
Your privacy matters to us – here you can learn how we collect, use and protect your personal data.
Last updated: December 3, 2025
VitaTCM (“we,” “us,” or “our”) operates vitatcm.com. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch Personal Data Protection Act (AVG).
Contact information
VitaTCM
Heemstraweg 123
6651KH, Druten
The Netherlands
[email protected]
+31 85 0703472
What personal data we collect
When you use our contact form, we collect:
- Your name
- Your email address
- The message content you submit
We also automatically collect technical information through Google Analytics 4, including your IP address and browsing behavior, but only if you accept cookies through our cookie consent banner.
How we collect your data
Personal data is collected when you voluntarily submit information through our contact form. Analytics data is collected through Google Analytics 4, which is managed by Cloudflare Zaraz and only loads after you provide cookie consent.
Purpose and legal basis for processing
We process your contact form data to respond to your inquiries and provide customer support. The legal basis for this processing is your consent and our legitimate interest in communicating with potential and existing clients.
We use Google Analytics 4 to analyze website traffic and improve user experience. This processing is based on your explicit consent through our cookie banner.
Data storage and security
Data submitted through our contact forms is:
- Stored on our secure servers
- Protected through appropriate technical and organizational security measures
- Forwarded to our Gmail account for processing
Data retention
We retain your contact form data for as long as necessary to fulfill the purpose for which it was collected, typically for the duration of our business relationship plus any legally required retention period.
Data sharing
We do not sell or share your personal data with third parties, except:
- Google Analytics 4 (when you consent to cookies) for website analytics purposes
- Cloudflare Zaraz for cookie consent management
Your rights under GDPR
Under the GDPR and Dutch AVG, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Cookies
We use Google Analytics 4 cookies to analyze website usage. These cookies are only placed on your device after you provide explicit consent through our Cloudflare Zaraz cookie banner. You can withdraw your consent at any time by adjusting your cookie preferences.
Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
